Wholesale Terms & Conditions
Ordering: Minimum opening order $1000 USD. Reorder minimum $500.
Volume discounts: Orders over $5000 qualify for additional volume discounts. Contact your representative for details regarding volume orders over $5000.
Payment: We accept payment via credit card, bank transfer or check. Net 30 terms may be applied for after the first opening order payment. First orders must be paid by credit card or transfer before shipment.
Consignment & Drop Shipping: We do not consign or drop ship our products. All orders must be purchased wholesale upfront prior to shipment.
Returns: Returns accepted for manufacturer defects only. Buyer is responsible for inspecting merchandise upon receipt. Return claims must be made within 14 days of receiving the order. All return claims must be shipped back with a valid return authorization, all tags attached.
Cancellations: We print and dye our products to order according to each client’s requests. Therefore, cancellations made within 30 days of ship date will be assessed a 20% restocking fee.
Delayed Ship Requests: Order held up to 30 days past the scheduled ship date require a 20% deposit. Hold requests within 30-60 days past the scheduled ship date require a 50% deposit. We do not hold order beyond 60 days unless paid in full.
Internet Retailing: Online retailers must be approved to sell our products online and may only sell our items on their approved company website. Our products may not be sold on third party sites such as Amazon, ebay, or via reseller sites etc. Internet retailers may not offer a list price below MSRP.
Shipping & Handling: Buyer assumes all shipping costs and all applicable customs fees or taxes. We ship using the most economical carrier including but not limited to USPS, UPS, FedEx or DHL. Lily Lotus will not be held liable for damage or loss incurred if buyer requests to use a third party freight forwarder or consolidator.
Logo and Media: Our logo is copyrighted and may not be used without express consent. Any photos, images, or media belonging to Lily Lotus must be requested and approved. Any unauthorized use of our media for commercial use is prohibited.
If you have further questions about wholesale terms please contact our office at 808-428-0833 M-F 10am-5pm HST or use the contact form below: